Shipping Policy
Shipping policy for United States
At Wafah Shop, we are committed to delivering your orders in a timely and transparent manner. This Shipping Policy outlines our processing times, delivery estimates, and shipping procedures.
Order Processing Time (Handling Time)
All orders are processed within 1–2 business days (Monday – Friday).
- Orders are not processed on weekends or public holidays
- Orders placed after the daily cut-off time will be processed the next business day
Daily Order Cut-Off Time
Cut-Off Time: 5:00 PM (Central Standard Time – CST, United States)
- Orders placed before 5:00 PM CST are processed the same business day
- Orders placed after this time are processed on the next business day
Transit Time (Delivery Time)
Estimated delivery time after dispatch:
| Shipping Type | Estimated Transit Time |
|---|---|
| Standard Shipping | 2–5 business days |
Delivery times are estimates and may vary due to external factors such as weather, carrier delays, or high demand periods.
Total Delivery Time
| Stage | Time |
|---|---|
| Handling Time | 1–2 business days |
| Transit Time | 2–5 business days |
| Total Estimated Delivery Time | 3–7 business days |
Shipping Locations
We currently ship to:
- United States (primary fulfillment region)
For international orders:
- Delivery times may vary depending on destination
- Additional customs duties, taxes, or import fees may apply and are the responsibility of the customer
Shipping Costs
- We offer Free Shipping across United States.
Order Tracking
Once your order has been shipped:
- A tracking number will be provided via email
- You can use this tracking number to monitor the delivery status of your order
Shipping Delays
While we aim to meet all estimated delivery times, delays may occur due to:
- Courier service disruptions
- Weather conditions
- High order volumes
- Incorrect or incomplete shipping information
In such cases, we will make reasonable efforts to keep you informed.
Incorrect Shipping Information
Please ensure that your shipping details are accurate at checkout.
- We are not responsible for orders shipped to incorrectly provided addresses
- If an order is returned due to incorrect information, additional shipping charges may apply
Lost or Stolen Packages
- If your package is marked as delivered but not received, please contact the shipping carrier first
- Wafah Shop is not responsible for lost or stolen packages after delivery confirmation
- However, we will assist you in resolving the issue where possible
Damaged or Missing Items
If your order arrives damaged or incomplete:
- Contact us within 48 hours of delivery
- Provide clear photos and order details
- We will review and resolve the issue in line with our Returns & Refunds Policy
Contact Information
For any shipping-related inquiries, please contact us:
Email: wafahshop.store@outlook.com
Phone: +1 701 997 6600
2452 Cherry Laurel Dr Sanford Florida, 32771, United States
Operating Timing:
Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Closed (Orders processed next business day)
⏱ Response Time: Within 1 Business Day